UP TO THE CHALLENGE

SMS Equipment brings world-class equipment and support solutions to Alaskan market

Partnering with leading manufacturers and their employees, SMS Equipment strives to be the number-one solutions provider to the construction, forestry, mining, and utility markets. SMS Equipment will serve as the official Alaska distributor for the full line-up of Komatsu heavy equipment.

The Anchorage facility is the 39th location for SMS Equipment in North America, which also has facilities in Mongolia, making it one of the largest heavy equipment distributors in the world. SMS Equipment was selected to represent the Komatsu product line in the state, thanks to its excellent record of providing world-class customer support in areas with challenges like those faced by Alaskans.

“We’re looking forward to offering the customer-centered support and industry-leading products that both SMS Equipment and Komatsu are known for,” said Sales and Operations Manager Drew Clerc. “SMS and Komatsu have strong reputations for delivering excellent customer service and leading the competition in the integration of new technology.”

SMS Equipment will host an open house to announce its first Alaska location, marking the official opening of the Anchorage branch on Thursday, April 4 from 10:00 a.m. to 6:00 p.m. Customers and the public are invited to meet the SMS Equipment team and tour the facility located at 8895 King Street in Anchorage. Register to attend!

The right team

Extreme weather conditions, operating equipment in remote locations and difficult logistics all combine to create a unique set of challenges to those who operate equipment across Alaska. Recognizing this, SMS Equipment has built a team of local experts with the experience to meet these challenges head-on.

“Everyone at this facility knows what it takes to succeed here because we are all Alaskans, and we have all worked in this industry for years,” stated Clerc. “Hiring local talent is key to ensuring that we meet our customers’ needs; however, the reason SMS Equipment did this is much deeper. Supporting the communities where we live and work is a core value of SMS Equipment.”

Clerc says that the team he has assembled, coupled with SMS Equipment’s record in supporting safe and successful operations in remote and arctic locations, is a recipe for success.

“We’re chomping at the bit to offer the innovative products and excellent service that SMS Equipment is bringing to Alaska,” shared Sales Representative and PSSR Brian Dennis. “I think there are some high expectations, and customers want to see what we can do. Alaska is a huge endeavor, but we’re motivated to prove ourselves and build this branch’s reputation, one block at a time.”

Offering top-of-the-line equipment is one part of the equation; supporting it with service to match is the other.

“Our goal is to develop a solid foundation by delivering exceptional customer support,” said Clerc. “We want to be the number-one solutions provider in Alaska. It will certainly take some time to reach that goal, but I’m confident that we will achieve it one customer at a time.”

Komatsu leads the way

Komatsu construction equipment will be the core product offering at the Anchorage branch, along with the certified parts, service, and technical support necessary for customers to harness the full potential and value of their machines. “Komatsu has some of the most innovative and technologically advanced equipment on the market,” said Dennis. “There are a lot of customers who are enthusiastic about adding the brand to their equipment fleets.”

“We’re here to properly support all of the equipment we represent,” said Clerc. “I’m pleased that we will offer industry-leading products and also provide the service and local parts inventory to back it up.”

In addition to Komatsu, the Anchorage branch will carry and service products from Fecon, Terramac, Takeuchi and more. For more information, stop in and see the Anchorage team, or call the branch at 907-275-3300.