Technical Support

SMS understands the needs for technical service support that can respond efficiently to support SMS technicians as they perform customer repairs.

SMS has a well-organized and logically constructed technical service support structure. These experts are located both corporately and at the branch level.

The role of this department is to assist and communicate as the catalyst between the technician, the technical issue, and the factory if required.


Operator Training

Our operator training programs are developed to provide your operators with the correct competencies in the daily maintenance, and operation of any of the SMS Equipment supported product lines.

Factory certified instructors deliver the latest in machine operation techniques to utilize the features, functions and maintenance your equipment. As a result, your bottom line will be enhanced through the improved production and performance of your machine.

Do you need specific operator training? We have certified trainers that develop site and application specific training.

Technical Training 

Our technical training programs are developed to provide our technicians with all of the competencies to conduct maintenance, repair and troubleshooting techniques on any of the SMS Equipment supported product lines. Our training is developed and instructed by factory certified instructors who have multiple years of HET experience as well as a Master Instructor Designation from N.A.I.T.

Keeping up with equipment technology and best practices requires continuous investment. SMS Equipment places significant emphasis on keeping our technicians trained and up to date on the latest technological advances. All SMS technicians are provided with hands-on lab and classroom theory training throughout our service locations.

Do you need specific technical training? We can develop a customized and unique program to match your application requirements.

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